Rothstein Associates Inc.

GO.RECOVER-EBIZ:
DISASTER RECOVERY PLANNING FOR E-BUSINESS WEB SITE COMPUTER
OPERATIONS
by Persson Associates

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Published by Rothstein Associates Inc.
In stock for immediate shipment!
ISBN #1-931332-04-5
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GO.RECOVEReBIZ is specifically designed to assist people who are responsible for
developing a disaster recovery plan for e-Commerce, Internet based company applications in
an orderly and efficient manner.

While a more global computer center disaster recovery plan may include much of the
e-business related equipment, GO.RECOVER-eBIZ focuses on the specific recovery
requirements needed to implement a fast recovery of that piece of the business. In many
instances, e-business has a very short recovery expectation since any outage is immediately
evident by lack of access to the web site. Often, major corporate recovery plan activities that
could span several days are not acceptable to web based service.

The product is in effect a "template" which provides general guideline steps through each of
the ten plan sections. In a very logical order GO.RECOVER-eBIZ moves through the
development tasks including emergency response, notification, Web site incident
management, damage evaluation, equipment (Firewalls, IDS's, Load balancers, etc) and
facility documentation, Internet access (ISP's), backup Web Hosting (ASP's, Co-Location,
etc) requirements definition, offsite storage, recovery team steps, and plan testing. The
detailed, company-specific procedures and operational knowledge are inserted in the
appropriate plan sections.

In addition to the traditional disaster recovery content, GO.RECOVER-eBIZ includes some
specific web related items such as a web hosting evaluation checklist for those who need to
implement an alternate source, a web based security and recovery self-assessment
checklist, a draft web security incident management procedure, as well as some suggested
web links for additional detailed information. A part of GO.RECOVER-eBIZ includes a section
to keep track of relevant web addresses for keeping current on relevant issues, alerts, and
supporting response procedures.

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CONTENTS

INTRODUCTION
A. Read Me First
B. E-BIZ Disaster Recovery "Mind Set"
C. "How To" Implementation Steps
D. Plan Development "Process" Flowchart
E. Glossary of Recovery and e-BIZ Terms
F. A "Short Course" in Disaster Recovery Planning
G. Disaster Recovery Web Site References
1. Identify Recovery Leadership Team
2. Document Immediate Emergency & Notification Steps
3. Responding To A Potential Web "Incident"
4. Inventory Computer Equipment And Software
5. Inventory Network and LAN Equipment And Software
6. Document E-Biz Recovery Schematic
7. Document Offsite Storage Requirements
8. Document Backup Web Hosting Capability
9. Prepare To Test The Disaster Recovery Plan
10. Implement e-BIZ Operational Restoration

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SUPPLEMENTAL CONTENTS

In addition to the typical disaster recovery chapter content, 40 worksheets and helpful
guidelines are included. For example::
- Draft "Escalation" Procedure (Incident or Disaster or both?)
- Draft "Damage Assessment" Procedure and evaluation form
- A "Short Form" BIA (End User Business Impact Analysis)
- Offsite storage "Audit" checklist
- Offsite storage "Facility" checklist
- Draft "Incident" management procedure
- Basic Web Security & Recovery "Self Assessment" checklist
- Basic Web Hosting "Levels of Service" Vendor Options descriptions
- Pre-formatted Web Site restoration and recovery steps
- Draft Web Hosting "Vendor Evaluation" checklist
- A format for collecting "Web Reference" sites

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BENEFITS

- Ease of Use: Self-explanatory, easy to use fill-in text formats provided
- Orderly Plan development: Do-it-yourself instructions in sequence 1 through 10.
- Common PC Software: No special software to learn. Diskette/CD included with entire
product in MS Word 97 format. Easy to import/export as needed.

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ABOUT THE AUTHOR

Mr. Persson has been in the Information Technology arena since 1967. He began his formal
disaster recovery involvement in 1979 following a major corporate data center "incident" that
resulted in an immediate Hot Site recovery capability. For the next 6 years he served the role
of disaster recovery coordinator helping 7 operating companies and numerous remote
locations establish their disaster recovery plans.

In 1985 Mr. Persson established his consulting practice which specializes in assisting all
size companies create disaster recovery plans. He has personally developed over 200 plans,
all of which included testing as a final step. The client base includes many businesses such
as manufacturing, financial, distribution, food service, legal, health care, recovery services
and more.

The scope of the plans that Mr. Persson has developed include mainframes, mid-range
systems, client servers, business units, networks, voice systems, and most recently
e-Business Web Servers.

In addition to authoring GO.RECOVER-eBIZ, he has also authored 2 other products for End
User Computing and for Mid-Range Computer Center Recovery, GO.RECOVER-EUC and
GO.RECOVER-MID (also available from THE ROTHSTEIN CATALOG ON DISASTER
RECOVERY, www.DisasterRecoveryBooks.com).

Mr. Persson has worked both for and with the three leading Business Recovery companies
(Comdisco, SunGard & IBM) and has been a speaker at the Disaster Recovery Journal
annual conferences. He also conducts regularly scheduled Disaster Recovery Plan
Development workshops for a major business recovery vendor. He is certified (holds a CDP
Title) by the Institute for the Certification of Computer Professionals.

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Published by Rothstein Associates Inc.
In Stock for Immediate Shipment.
ISBN #1-931332-04-5

2000, guide + CD (MS Word Format). Order #DR503.
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