The Binomial Bookstore

PHOENIX BUSINESS CONTINUITY AND DISASTER RECOVERY PLANNING SYSTEM
SOFTWARE
By Binomial International

CORPORATE EDITION (CE)
The ideal BCP creation and management tool for the medium to large enterprise with
multiple locations or divisions. (1,120+ plan sections and 80+ team plans to choose from.)

PHOENIX FOR INTERNET SERVICE PROVIDERS (ISP)
The ideal BCP creation and management tool for any Internet Service Provider. Output of
the plan to RTF, then to PDF or Web.

PHOENIX FOR DATA CENTERS (DC)
The Business Continuity Plan creation tool for corporate data centers and similar
computer sites. (830+ plan sections and 50+ team plans to choose from.)

PHOENIX FOR BANKS
The ideal BCP creation and management tool for Banks of all types and sizes. (1,950+
plan sections and 170+ team plans to choose from.)

PHOENIX FOR CREDIT UNIONS (CU)
The Business Continuity Plan solution for Community Credit Unions. (1,590+ plan
sections and 130+ team plans to choose from.)

PHOENIX FOR POWER UTILITIES (PU)
The ideal BCP creation and management tool for Power Utilities of all sizes.

PHOENIX FOR BUSINESS IMPACT ASSESSMENT (BIA)

PHOENIX FOR EMERGENCY OPERATIONS CENTERS (EOC)

PHOENIX FOR TRAINING (TR)

PHOENIX FOR TESTING (TS)

- - - - - - - -

The Business Continuity Plan creation tool for business

Binomial International Inc's Phoenix is an automated system for Microsoft Windows which
will quickly and easily allow you to create a complete Business Continuity Plan (BCP) and
Disaster Recovery Plan (DRP) tailored to your company's size and industry. You decide
which topics and databases to include in your BCP/DRP and Phoenix will do the rest. An
automated system Phoenix quickly and easily generates the components of your Recovery
Plan .

Phoenix:
- Easily generates the information required in your BCP/DRP
- Makes your plan easy to revise and maintain
- Has multi-user capabilities, allowing cross-departmental collaboration
- Reduces BCP/DRP development time by over 75%, when combined with training.

- - - - - - - -

FEATURES

- It is a network enabled, multi-user collaboration tool. This allows concurrent plan
development across an enterprise with planning process participants in multiple locations and
departments working simultaneously.
- It will generate, house and maintain a comprehensive Business Continuity Plan. The plan
documentation is stored in the Phoenix Document Management Engine database on the host
machine, making Phoenix a true document management system. The plan can also be saved
in word processor formats, portable document format or printed.
- The software will create a complete Business Continuity and Disaster Recovery Plan by
assisting you in the selection of planning content and in the generation of a fully formatted
document. It will house the plan in software format for continuous maintenance. It has
multi-user capabilities and acts as a cross-departmental collaboration tool, allowing multiple
users to contribute to the development of the overall plan.

- - - - - - -

All businesses depend heavily upon information and the ability to process and analyze this
information. These businesses increasingly depend on computer- supported information
processing and telecommunications. Technology and automated systems are often used to
process and analyze information and their disruption for even a few days could cause severe
financial loss and threaten the very survival of the business. This dependency will continue to
grow with the trend toward decentralizing information technology to individual organizations
within companies. The increasing dependency on computers and telecommunications for
operational support poses the risk that a lengthy loss of these capabilities could seriously
affect the overall performance of the company.

A business recovery plan gives your company a competitive advantage.

PHOENIX is a menu-driven system in Windows that helps you to produce a Business
Recovery Plan for your company.

You decide which topics to include in your Plan and which databases to include and Phoenix
will do the rest. It is an automated system, which will quickly and easily generate the
components of your Recovery Plan.

After you have created the plan, Phoenix is used to continue to maintain the plan, through
modifying text and updating data.

- - - - - - -

The following description applies to the Corporate Edition; Contents, Modules, Databases,
etc. vary by edition.

- - - - - - -

PROCEDURES MODULE

The Phoenix Procedures Module contains textual information for inclusion in the recovery
system. The first section is information on background, recovery planning and a sample plan
format. The second section shows all of the teams that could be a part of the plan and the
tasks that each team will perform, before, during and after a disaster.

- - - - - - -

TEAMS MODULE

The Phoenix Teams Module contains textual information for inclusion in the recovery system.
The first section is information on background, recovery planning and a sample plan format.
The second section shows all of the teams that could be a part of the plan and the tasks that
each team will perform, before, during and after a disaster.

- - - - - - -

DATABASES MODULE

This module provides Phoenix users with a facility to enter, update and report data related to
their Disaster Recovery Plan using a set of pre-defined tables.

Using pre-defined tables means that the user is not required to know anything about
database structures or design to use this product. The user only has to select the table to be
updated and enter their data.

The Phoenix Database module maintains information on assets that you will need to effect an
orderly recovery from any loss. There are eighteen tables:

- Hardware
- Software
- Other assets
- Suppliers
- Systems
- Customers
- Applications
- Personnel
- Teams
- Skills
- Critical Functions
- Building Plans
- Insurance Policies
- Hot Sites
- Salvage Equipment
- Vital Information
- Telephone
- Company Records

The Databases window is used to track information necessary when recovering from a
disaster. Having everything in one place will make it easier to pick up the pieces.

- - - - - - -

ASSEMBLY MODULE

On completion of working through the three main system modules, a few simple clicks
generate your complete Disaster Recovery Plan in a few minutes. It can then be printed or
exported for access through a word processor – simple fast and effective.

- - - - - - -

CONTENTS

VOLUME 1:

SIGN-OFF SHEET
INTRODUCTION
SECTION 1: APPLICABILITY
1.1 PROLOGUE
1.2 CONFIDENTIALITY STATEMENT
1.3 PROJECT SCOPE
1.4 SCOPE OF THE RECOVERY PLAN
1.5 POLICY STATEMENT
1.6 DEFINED SCENARIO
1.7 MANUAL DISTRIBUTION
1.8 MANUAL RECLAMATION
1.9 PLAN REVISION DATE
1.10 DECLARATION INITIATIVES
1.11 TEAM OVERVIEW
1.12 PROJECT BACKGROUND
SECTION 2: REPORT ORGANIZATION
SECTION 3: PURPOSE OF RECOVERY PLANNING
3.1 TERMS
3.2 INTRODUCTION TO RESPONSE PLANNING
3.3 PURPOSE OF THE PLAN
3.4 PLAN SCOPE
3.4.1 Response Scope
3.4.2 Resource Scope
3.4.3 Incident Scope
3.4.4 Communications Coordination Scope
3.5 RECOVERY OBJECTIVES
3.6 BENEFITS OF A RECOVERY PLAN
3.7 EMERGENCY RESPONSE OBJECTIVES
3.8 STRATEGY
3.8.1 Level 1: Short - Term Outage - Intra-Day
3.8.2 Level 2: Medium-Term Outage - Next Day To Six Weeks
3.8.3 Level 3: Long-Term Outage - 6 Weeks Or More:
3.8.4 Emergency Phase
3.8.5 Back-up Phase
3.8.6 Recovery Phase
3.9 MANAGEMENT INPUT AND COMMITMENT
3.10 CONCEPT OF OPERATIONS
3.10.1 Emergency Response Organization
3.10.2 Normal Operations
3.10.3 Emergency Operations
3.10.4 Response Teams
3.10.5 Support Teams
3.10.6 Types of Emergencies
3.10.7 Priorities
3.11 ASSUMPTIONS
SECTION 4: THE BINOMIAL APPROACH
4.1: CURRENT SITUATION REVIEW & NEEDS ASSESSMENT
4.2: THREATS AND VULNERABILITIES
4.3: BUSINESS IMPACT ANALYSIS
4.4: ANALYSIS OF ALTERNATE METHODS
4.5: IDENTIFICATION OF CRITICAL APPLICATIONS & PROCESSES
4.6: PREPARATION OF DRAFT PLAN
4.7: TESTING
4.8: PREPARATION OF FINAL PLAN
4.9: TRAINING
4.10: DEVELOPMENT OF MAINTENANCE PROCEDURES
SECTION 5: PLAN APPROACH
5.1 HAZARDS
5.2 DEFENSE STRATEGIES
5.2.1 Biological Hazards
5.2.2 Blizzards
5.2.3 Computer Failure
5.2.4 Computer Hacking
5.2.5 Computer Viruses
5.2.6 Earthquakes
5.2.7 Electrical Storms
5.2.8 Environmental Hazards
5.2.9 Industrial Espionage
5.2.10 Fire
5.2.11 Flooding
5.2.12 Human Factor During Disaster
5.2.13 Hurricanes
5.2.14 Intrusion
5.2.15 Labor Disputes
5.2.16 Loss Of Records
5.2.17 Loss Of Workforce
5.2.18 Multi-Tenant Facilities
5.2.19 Negative Publicity
5.2.20 Power Outages
5.2.21 Business Location
5.2.22 Sick Building Syndrome
5.2.23 Staffing Issues
5.2.24 Succession Planning
5.2.25 Tornadoes
5.2.26 Transportation Disruption
5.2.27 Workplace Violence
5.2.28 White Collar Crime
5.2.29 Winter Weather
5.3 TEAM CONCEPT
5.4 RISK PERSPECTIVES
5.5 PERSONNEL SECURITY
BACKGROUND / PREPARATION
SECTION 6: PREPARATION
6.1 CRISIS MANAGEMENT
6.2 VULNERABILITY ASSESSMENT
6.3 SECURITY
6.3.1 Physical Security
6.3.2 Logical Security
6.4 FIRE PROTECTION
6.5 ELECTRICAL SYSTEMS
6.6 INSURANCE
6.6.1 Business Interruption Insurance
6.6.2 Other Coverage
6.6.3 Claims Matters
6.6.4 Conclusion
SECTION 7: EVENTS & SITUATIONS TO BE CONSIDERED
7.1 NATURAL-OCCURRING EVENTS
7.2 HUMAN-CAUSED EVENTS
7.3 TECHNICAL EVENTS
7.4 EQUIPMENT FAILURES
SECTION 8: EMERGENCY COMMAND CENTER
8.1 PURPOSE
8.2 LOCATION
8.3 OBJECTIVES
8.4 ORGANIZATION
8.5 ECC FUNCTIONS
8.6 ECC STAFFING
8.6.1 Command Center Coordinator
8.6.2 Command Support
8.6.3 Policy & Planning
8.6.4 Communications
8.6.5 Logistics
8.6.6 Finance & Administration
8.7 FACILITIES AND EQUIPMENT
8.7.1 Facilities
8.7.2 Equipment
8.8 OPERATIONS
8.8.1 Emergency Levels
8.8.2 Operation Phases
8.8.3 ECC Facility Closing
SECTION 9: ASSESSMENT
9.1 DISASTER DETECTION AND DETERMINATION
9.2 DISASTER NOTIFICATION
9.3 AREAS THAT SHOULD BE REVIEWED:
9.4 WHEN TO ACTIVATE THE PLAN
9.5 WHAT TO DO WHEN A CRISIS ERUPTS
COMMUNICATIONS
SECTION 10: COMMUNICATIONS AND PUBLIC INFORMATION
10.1 EMERGENCY COMMUNICATIONS
10.2 CRISIS COMMUNICATIONS
10.2.1 Preparation
10.2.2 Communications
10.2.3 Set responsibilities
10.3 MEDIA RELATIONS
10.3.1 Media Objective
10.3.2 Emergency News Center
10.3.3 Understanding the Media
10.3.4 Media Relations in a Disaster
10.3.5 Press Releases :
10.3.6 Media Interviews :
10.3.7 A Single Spokesperson
10.4 POLICE AND FIRE PERSONNEL
10.5 REGULATORY AGENCIES
10.6 SUPPORTING DOCUMENT REFERENCES
SECTION 11: CUSTOMER SERVICES
11.1 CUSTOMER COMMUNICATIONS
11.1.1 Customer Information
11.1.2 Customer Relations
11.2 COMMUNITY ASSISTANCE
11.3 SUPPORTING DOCUMENT REFERENCES
SECTION 12: EMPLOYEE SERVICES
12.1 EMPLOYEE COMMUNICATIONS
12.2 FAMILY COMMUNICATIONS
12.3 FAMILY ASSISTANCE
12.4 SUPPORTING DOCUMENT REFERENCES
RESPONSE
SECTION 13: ADMINISTRATION AND LOGISTICS
13.1 FOOD AND LODGING
13.2 MATERIALS
13.3 EMERGENCY CASH PROCEDURES
13.4 RECORD KEEPING
13.5 SUPPORTING DOCUMENT REFERENCES
SECTION 14: OUTSIDE ASSISTANCE
14.1 CRITERIA FOR REQUESTING ASSISTANCE
14.2 MUTUAL ASSISTANCE PROGRAM
14.3 RECEIVING OUTSIDE CREWS
14.4 RELEASE OF OUTSIDE CREWS
14.5 POLICE/FIRE ASSISTANCE
14.6 LOCAL GOVERNMENT ASSISTANCE
14.7 FEDERAL ASSISTANCE
14.8 SUPPORTING DOCUMENT REFERENCES
SECTION 15: RESPONSE
15.1 HOW TO ACTIVATE THE PLAN
15.2 ACTIVATION OF A DESIGNATED HOT SITE
15.3 DISSEMINATION OF PUBLIC INFORMATION
15.4 PROVISION OF SUPPORT SERVICES
SECTION 16: FOLLOW-UP AND EVALUATION
ONGOING CONTINUANCE
SECTION 17: EXERCISING THE PLAN
17.1 GENERAL
17.2 EMERGENCY DRILLS
17.3 EXERCISES
17.3.1 Walk-Through Exercise
17.3.2 Functional Exercise
17.3.3 Simulation Exercise
17.3.4 Full-Scale Exercise
17.3.5 Hot-Site Testing
17.4 SCOPE OF THE EXERCISE
17.4.1 Component Exercise
17.4.2 Plan Exercise
17.4.3 Process Exercise
17.4.4 Exercise Description
17.5 EXERCISE FREQUENCY
17.6 EXERCISE RESPONSIBILITIES
17.6.1 Exercise Management Team
17.6.2 Application ER Team(s)
17.7 DATA COLLECTION
17.8 INTERNAL REVIEWS AND CRITIQUES
17.8.1 Evaluation
17.8.2 Internal Tracking
17.9 EXTERNAL REVIEWS AND CRITIQUES
17.9.1 Schedule
17.9.2 Location
17.9.3 Participants
17.9.4 Agenda
17.9.5 Action Item Tracking
17.9.6 Acknowledgments
17.10 TEST SUGGESTIONS
SECTION 18: TRAINING
18.1 GENERAL
18.2 WHO SHOULD BE TRAINED
18.3 SPECIFIC FUNCTIONAL TRAINING
18.4 TRAINING PHASES
18.4.1 A Framework for Training Response Teams
18.4.2 Pre-Planning Training and Awareness
18.4.3 Planning Methodology Training
18.4.4 Plan Role and Responsibility Training
18.4.5 Pre-Exercise Training
18.5 RESPONSE PROCEDURES TRAINING
18.5.1 Purpose
18.5.2 Buildings Accoutrements
18.5.3 The Human Element
18.6 PRIMARY PROCEDURES FOR EMERGENCY RESPONSE
18.6.1 Fire Procedures
18.6.2 Fire Safety Tips
18.6.3 Bomb Threat & Search Procedures
18.6.4 Evacuation Procedures
18.6.5 Severe Weather
18.6.6 Medical Emergencies
18.7 SUGGESTED SCENARIOS
18.8 SUPPORTING DOCUMENT REFERENCES
SECTION 19: MAINTENANCE
19.1 PURPOSE
19.2 MAINTENANCE REPORTS
19.3 MAINTENANCE SCHEDULE
19.4 MAINTENANCE LOG
SECTION 20: AUDITING
20.1 AUDITING THE PLAN
20.2 AUDITING EMERGENCY RESPONSE PLANS
20.2.1 The Plan Manager
20.2.2 Determination of Criticality
20.2.3 Resourcing
20.2.4 Siting of Recovery Facility
20.3 COPIES OF PLAN
20.4 STAFF TRAINING AND AWARENESS
20.5 OFF-SITE STORAGE OF DOCUMENTATION
20.6 INTERDEPENDENCIES
20.7 EMERGENCY RESPONSE & RECOVERY TEAMS
20.8 TESTING AND EXERCISING
20.9 MAINTENANCE OF THE PLAN
20.10 DOES THE PLAN MAKE SENSE?
SECTION 21: FINDINGS
21.1 WHAT WAS FOUND
21.1.1 Key Business Processes
21.1.2 Our Findings at C_O_M_P_A_N_Y
21.1.3 Preventive Measures In Place:
21.2 CONCERNS
21.3 POSSIBLE EXPOSURES SPECIFIC TO C_O_M_P_A_N_Y
21.4 RECOMMENDATIONS

VOLUME 2: TEAM ORGANIZATION AND TASKS
TEAM STRUCTURE, ACTIVITIES AND RESPONSIBILITIES
C_O_M_P_A_N_Y INFORMATION CATEGORIES OF URGENCY (ICU)

MANAGEMENT TEAM
1 Emergency Response Management Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
.5 Assumptions
.6 Requirements
.7 Dependencies
.8 Notes

MANAGEMENT SUPPORT TEAM
2 Situation Inspection Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
.5 Assumptions
.6 Requirements
.7 Dependencies
.8 Notes
3 Exercise Management Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
.5 Assumptions
.6 Requirements
.7 Dependencies
.8 Notes

ADMINISTRATIVE BUSINESS TEAMS
4 Senior Management Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
.5 Assumptions
.6 Requirements
.7 Dependencies
.8 Notes
5 Corporate Communications Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
6 Communications Center Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
7 Finance Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
8 Billing Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
9 Resource Control Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
10 Human Resources Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
11 Payroll Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
12 Administration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
13 Risk Management Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
14 Legal Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
15 Physical Security Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities

OPERATIONAL BUSINESS TEAMS
16 Call Center Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
17 Customer Support Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
18 Order Administration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
19 Engineering Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
20 Manufacturing/Production Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
21 Marketing Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
22 Sales Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
23 e-Business Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
24 Records Management Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
25 Library Services Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
26 Purchasing / Procurement Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
27 Shipping Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
28 Facilities / Maintenance Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities

I.T. TEAMS
29 Data Center Operations Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
30 Mainframe Hardware Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
31 Mainframe Software Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
32 Mainframe Operations Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
33 Mini Computer Hardware Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
34 Mini-Computer Software Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
35 Mini-computer Operations Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
36 Off-site Data Storage Retrieval Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
37 Desktop Computing Devices Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
38 Network Restoration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
39 Server Hardware and Software Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
40 Help Desk Restoration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
41 Managed Services Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
42 Web Services Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
43 Database Administration Restoration Team
.1 Team Responsibilities
.2 Pre Disaster Team Activities
.3 During Disaster Team Activities
.4 Post Disaster Team Activities

I.T. SUPPORTED TEAMS
44 Logical Security Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
45 e-Business Restoration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
46 Website Restoration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities

RESPONSE TEAMS
47 Emergency Reaction Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
48 Emergency Assessment Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
49 Emergency Command Center Coordination Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
50 Response Administration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
51 Logistics / Supplies Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
52 Recovery Finance Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
53 Call Center Restoration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
54 Facilities / Maintenance Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
55 Transportation Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
56 Services Support Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
57 Plant Restoration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
58 Voice Communications Restoration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
59 Relocation Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
60 Volunteer Coordination Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities

SALVAGE TEAMS
61 Damage Assessment Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
62 Records Salvage Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
63 Building / Facilities Salvage Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities
64 Manufacturing Salvage & Restoration Team
.1 Team Responsibilities
.2 Pre-Disaster Team Activities
.3 During-Disaster Team Activities
.4 Post-Disaster Team Activities

VOLUME 3: INFORMATION DATABASES

1. Critical business functions
2. Customers
3. Hardware
4. Telephone Directory
5. Personnel
6. Insurance Coverage
7. Company Records
8. Hotsite / Alternate Operating Locations
9. Systems
10. Skills
11. Software
12. Suppliers
13. Vital Information
14. Teams
15. Applications
16. Other Assets
17. Building Plans
18. Company Salvage Equipment & Supplies

- - - - - - -

PRICING

Prices shown are for single-user, base versions. Contact Rothstein Associates
(info@rothstein,com) for multi-user pricing and licensing options.

CORPORATE EDITION (CE)
Business Continuity Plan creation for medium to large businesses including those with
multiple locations or divisions. 1,120+ plan sections and 80+ team plans to choose from.)
$1,499.00 single user

PHOENIX FOR COMMUNITY HOSPITALS (CH)
Business Continuity Plan creation for hospitals. 900+ plan sections and 70+ team plans to
choose from.
$1,499.00 single user

PHOENIX FOR INTERNET SERVICE PROVIDERS (ISP)
The Business Continuity Plan creation tool for Internet Service Providers (ISPs). 900+ plan
sections and 60+ team plans to choose from.
$1,499.00 single user

PHOENIX FOR DATA CENTERS (DC)
The Business Continuity Plan creation tool for corporate data centers and similar computer
sites.
$1,499.00 single user

PHOENIX FOR BANKS (BK)
The ideal BCP creation and management tool for Banks of all types and sizes.
$ 2,499.00 - single user

PHOENIX FOR CREDIT UNIONS (CU)
The ideal BCP creation and management tool for Credit Unions of all sizes.
$ 1,899.00 - single user

PHOENIX FOR POWER UTILITIES (PU)
The ideal BCP creation and management tool for Power Utilities of all sizes.
$ 6,999.00 - single user

PHOENIX FOR BUSINESS IMPACT ASSESSMENT (BIA)
$599.00.

PHOENIX FOR EMERGENCY OPERATIONS CENTERS (EOC)
$1,299.00 - single user

PHOENIX FOR TRAINING (TR)
$399.00

PHOENIX FOR TESTING (TS)
$399.00

- - - - - - -
Support - per year, for all versions: 15% of purchase price
(includes free upgrades, unlimited software technical support)
Phoenix includes 30 days of unlimited support. Support beyond 30 days is covered by this
annual plan.

- - - - - - -

ALSO AVAILABLE: Small Business Edition (SBE)
Ideal for the smaller business with a single location, single user. Output of the plan to RTF,
then can also be saved to PDF or Web. See DR300.

- - - - - - -

CD. Order #DR657.
Specify Version and number of user licenses.
- - - - - - -

The Binomial Bookstore

Software; CD/Diskette Products

Rothstein Associates Inc.