Rothstein Associates Inc.

MANAGING BUSINESS RISK:
A PRACTICAL GUIDE TO PROTECTING YOUR BUSINESS
by Adam Jolly (Editor), George Cox

Endorsed by Institute of Directors

“The effective management of risk has become a key boardroom issue. Companies now
realize that, while financial integrity and business continuity are still of primary importance,
these but must be considered alongside practical business risks, such as branding and
reputation, employment practices, product liability, health and safety, fraud, intellectual
property, customer loyalty and supply chains. Problems in any of these areas can undermine
prospects for creating value and delivering earnings to forecast.

“To manage business risks it is imperative that a company’s board is structured to provide
clear controls on risks and to deliver transparent reporting to stakeholders. Passively
complying with rules and regulations is no longer an option.

“This practical guide to potential areas of risk within a business contains invaluable advice
for directors of both large and small companies, bringing readers up to speed with the latest
thinking and techniques for managing risk in a structured and integrated way.”

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Topics covered include:

* reputational risk
* change and continuity
* risks in the supply chain
* service interruptions
* corporate governance
* environmental, social and ethical disclosure
* corporate social responsibility
* political risk
* anti-competitive practices
* commercial and professional indemnity
* directors’ liabilities
* controlling financial risk
* fraud
* intellectual property
* information security
* health and safety at work, occupational health
* employment practices
* catastrophe and loss: flood, fire, on the road.

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CONTENTS

Foreword

PART 1: STRATEGIC TRANSFORMATION

1. Premium on managing business risk
Lord Levene, Chairman, Lloyd’s of London

2. Risks that matter
Dr Rory F. Knight, Chairman and Dr Deborah J. Pretty, Oxford Metrica

3. The changing face of risk
Roger Cottell, Managing Director, Zurich Risk Services

4. Reputational risk
Tony Blunden, Director of Operational Risk and Ed Allen, Manager, Financial
Services
Risk Management, Ernst & Young

PART 2: CHANGE AND CONTINUITY

1. Change programmes
Ashish Singh, Senior Manager, Programme Assurance Services, Ernst & Young

2. Enterprise risk management
Tom Teixeira, Head of Risk Management, Strategic Thought Ltd

3. Capital projects
Andrew Thorp and Nicholas Spencer, Real Estate Programme Assurance, Ernst &
Young

4. Risks in the supply chain
Sam Tulip, Chartered Institute of Purchasing and Supply

5. Business continuity
Ian McNeil, Zurich Risk Services

6. Service interruptions
Ian Charters, Continuity Systems Ltd

PART 3: GOVERNANCE AND CONTROL

1. Corporate governance
Laura O’Neill, Partner and David Martin, Associate, Clifford Chance

2. Governance, management and systems
Timothy Bush and John Hele, British Standards Institution

3. Implementing Sabanes-Oxley Section 404
Fiona Sheridan, Senior Manager, Business Risk Services, Ernst & Young

PART 4: INTEGRITY AND ACCOUNTABILITY

1. Environmental, social and ethical disclosure
Douglas Johnston, Senior Manager, Programme Assurance Services, Ernst & Young

2. Corporate social responsibility: opportunities and risks
John Wade, Senior Consultant, Control Risks Group

3. Political risk
Nick Allan, Associate Director, Control Risks Group

PART 5: LEGAL CONSIDERATIONS

1. Anti-competitive practices
Alex Noury, Partner and Toby Tyler, Associate, European Competition and
Regulation
Group, Clifford Chance

2. Commercial and professional indemnity
Justin Bowen, Professional Insurance Manager, Hiscox Insurance Company

3. Directors’ liabilities
Julian Elms, UK & Ireland Directors & Officers Manager, ACE European Group

PART 6: FINANCIAL RISKS

1. Controlling financial risk
Bibby Financial Services

2. Quantifying uncertainty
Ed Allen, Manager, Financial Services Risk Management, Ernst & Young

3. Managing derivatives risk
Anthony Belchambers, The Futures and Options Association

4. Fraud

Simon Dawson, Control Risks

PART 7: KNOWLEDGE AND SYSTEMS

1. Intellectual property
Vanessa Marsland, Partner and Catherine Shaw, Associate, Clifford Chance

2. Information at risk
John Butters, Partner, Information Systems Assurance and Advisory, Ernst & Young
LLP

3. Information security
Peter Yapp, Deputy Director, Control Risks

PART 8: AT WORK

1. Creating a safe working environment
Roger Cottell, Managing Director, Zurich Risk Services

2. Employment practices
Chris Osman, Partner, Employment Unit, Clifford Chance

3. Health and safety
Kath Crilly, HSE Publications

4. Occupational health
Winston Dudley-Brown, Zurich Risk Services

5. Employee absence
Sharon Lyons, CIGNA

PART 9: CATASTROPHE AND LOSS

1. Flood
Roy Stokes, Regional Flood Defence Operations Engineer, Environment Agency

2. On the road
Ian McNeil, Zurich Risk Services

3. Asbestos
Ian McNeil, Zurich Risk Services

4. Fire
Phil Moore, Zurich Risk Services

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ABOUT THE AUTHOR

“ADAM JOLLY is a business writer and editor and is currently working on projects with the
Institute of Management, the Institute of Directors, the DTI and the Design Council.”

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2003, 228 Pages. Order #DR711.
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