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HANDBOOK OF CRISIS AND EMERGENCY MANAGEMENT:
PUBLIC ADMINISTRATION AND PUBLIC POLICY
by Ali Farazmand, Editor

Including contributions from sixty international authors, this book examines emergency
responses to
environmental dangers such as chemical fires, hazardous material and oil spills, nuclear
reactor
accidents, and earthquakes, and crises in the environment, global public service, and politics.
It covers a
wide range of international issues and topics, using various analyses, including critical,
descriptive,
empirical, quantitative, and normative methods. The book discusses approaches to natural
disasters,
resolutions to cultural, religious, and political tensions, terrorism and the potential use of
biological,
chemical, and nuclear weapons, the role of crisis public relations, and more.

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This first and only comprehensive guide ever published on crisis and emergency management
in a
single volume instructs politicians, policy makers, administrators, researchers, students, and
teachers on
a wide range of international issues and topics in public administration, political science, and
public
policy—using various analyses, including critical, descriptive, empirical, quantitative, and
normative
methods.

Richly referenced with more than 1500 citations and containing first-hand contributions from
60
international authors, the HANDBOOK OF CRISIS AND EMERGENCY MANAGEMENT
examines
responses to environmental dangers such as chemical fires, hazardous material and oil
spills, nuclear
reactor accidents, and earthquakes, plus crises in the environment, global public service, and
politics...
reviews approaches to natural disasters in Korea, India, Hong Kong, Iran, Bangladesh, China,
Japan, the
U.K., and the U.S...considers resolutions to cultural, religious, and political tensions in
Lebanon, Jordan,
and the Persian Gulf countries... focuses on the conflicts and coexistence of liberalism,
nationalism, and
religion in Israel... discusses terrorism and safeguards implemented for the potential use of
biological,
chemical, and nuclear weapons... defines the role of crisis public relations... illuminates U.S.
domestic
policies toward municipal bankruptcy, housing shortages, homeless citizens, natural
disasters, and
political crises... clarifies how the United Nations works to resolve civil conflict... informs
citizens and
governments around the world of the global crisis in public service and administration...
provides
alarming information on ethical and moral crises in governance and administration
worldwide... and
more.

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“...Praise for the first edition... the most comprehensive collection of essays on comparative
and
development public administration topics to be published within the last two decades...
encyclopaedic...
Intended to serve students and instructors of comparative and development public
administration, as well
as comparative politics and policy... [The] most comprehensive reference source for
researchers and
policy makers.” - International Review of Administrative Sciences Prepublication praise.

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CONTENTS

PREFACE

CONTRIBUTORS

UNIT ONE: CRISIS MANAGEMENT

PART I MICRO-MACRO ISSUES: GROUP AND INTERGROUP CRISIS MANAGEMENT
1. Introduction: Crisis and Emergency Management, by Ali Farazmand
2. The Crisis of Character in Comparative Perspective, by David L. Dillman and Mel Hailey
3. Preparing for Diversity in the Midst of Adversity: An Intercultural Communication Training
Program for Refugee-Assistance Crisis Management, by Phyllis Bo-Yuen Ngai and Peter
Koehn
4. Formation of Motivation Crisis: Liberalism, Nationalism, and Religion in Israel, by Efraim
Ben-Zadok

PART II MACRO ISSUES: ORGANIZATIONAL CRISIS MANAGEMENT
5. Crisis Policy Making: Some Implications for Program Management, by David C. Nice and
Ashley Grosse
6. Disaster Impact upon Urban Economic Structure: Linkage Disruption and Economic
Recovery, by Richard M. Vogel
7. Crisis in the the U.S. Administrative State, by Ali Farazmand
8. Global Cris in Public Service and Administration, by Ali Farazmand

PART III MACRO ISSUES: POLITICAL, ECONOMIC, AND SOCIAL CRISIS MANAGEMENT
9. Immmigrants, Refugess, and Affordable Housing Crisis in South Florida, by Margaret S.
Nurray
10. Managing “Complex Emergencies:” U.N. Administration and the Resolution of Civil Wars,
by
Karl Jamieson Irving
11. Managing Through A Crisis: A Case Study 0f the Orange County, California Bankruptcy,
by
M. Celeste Murphy
12. System Crisis: The 1973 War Crisis in Israel, by Efraim Ben-Zadok
13. Homeless Policy Initiatives: Managing or Muddling Through the Crisis? By Leslie A. Leip

UNIT TWO: EMERGENCY MANAGEMENT: MICRO AND MACRO ISSUES

PART I ENVIRONMENTAL AND HEALTH EMERGENCY MANAGEMENT
14. Smoke on the Water: Fighting Fires at Sea, by Pamela Tarquinio Brannon and Dave Lee
Brannon
15. From Texas City to Exxon Valdez: What Have We Learned About Managing Marine
Disasters? By John R. Harrald and Hugh W. Stephens
16. Environmental Public relations and Crisis Management: Two Paradigmatic Cases - Bhopal
and Exxon, by Tim Ziaukas
17. Metropolitan Medical Strike Team Systems: Responding to the Medical Demands of
WMD/NBC Events, by Frances E. Winslow and John Walmsley
18. Managing Urban Violence Cases in Hospital Emergency Departments, by Terry F. Buss

PART II MACRO AND MICRO ISSUES IN CONCEPTUAL, POLICY, PRACTICAL, AND
EMPIRICAL
ASPECTS OF EMERGENCY MANAGEMENT
19. A New Use for an Old Model: Continuity of Government as a Framework for Local
Emergency
Managers, by Hugh W. Stephens and George O. Grant
20. What Disaster Response Management Can Learn from Chaos Theory, by Gustav A.
Koehler,
Guenther G. Kress, and Randi L. Miller
21. The Psychology of Evacuation and the Design of Policy, by Jasmin K. Riad, William Lee
Waugh, Jr., and Fran H. Norris
22. The Role of Technology and Human Factors in Emergency Management, by Francis R.
Terry
23. The Intergovernmental Dimensions of Natural Disaster and Crisis Management in the
United
States, by Alka Sapat
24. The Evolution of Emergency Management in America: From a Painful Past to a Promising
but
Uncertain Future, by Aaron Schroeder, Gary Wamsley, and Robert Ward

UNIT THREE: NATIONAL AND INTERNATIONAL CASE STUDIES ON CRISIS AND
EMERGENCY MANAGEMENT

PART I CRISIS AND EMERGENCY MANAGEMENT IN NORTH AND LATIN AMERICA
25. Community Recovery and Reconstruction Following Disasters, by Steven D. Stehr
26. Potential for Disaster: Case Study of the Powell Duffryn Chemical Fire and Hazardous
Material Spill, by Jack Pinkowski
27. American Presidential Crisis Management Under Kennedy: The Cuban Missile Crisis, by
Robert E. Dewhirst
28. Emergency Management on a Grand Scale: A Bureaucrat's Analysis, by John Carroll
29. Lessons Learned from Three Mile Island and Chernobyl Reactor Accidents, by Frances E.
Winslow

PART II CRISIS AND EMERGENCY MANAGEMENT IN EUROPE
30. The 1989 Rail Disaster at Clapham in South London, by Francis R. Terry

PART III CRISIS AND EMERGENCY MANAGEMENT IN ASIA AND AFRICA
31. Emergency Management in Korea: Mourning over Tragic Deaths, by Pan Suk Kim and
Jae
Eun Lee
32. The 1994 Plague Outbreak in Surat, India: Social Networks and Disaster Management, by
Rita Kabra and Renu Khator
33. Disaster Management in Hong Kong, by Ahmed Shafiqul Huque
34. Coping with Calamities: Disaster Management in Bangladesh, by Habib Zafarullah,
Mohammad Habibur Rahman, and Mohammad Mohabbat Khan
35. Crisis Management in Japan: Lessons from the Great Hanshin-Awaji Earthquake of 1995
Masaru Sakamoto
36. Integrating Public Administration, Science, and Community Action: A Case of
Early-Warning
Success in Qinglong County for the Magnitude 7.8 Tangshan Earthquake, by Jeanne-Marie
Col and
Jean J. Chu
37. Public Management and Natural Disasters: A Case Study of Earthquake Management in
Iran,
by Behrooz Kalantari

PART IV CRISIS AND EMERGENCY MANAGEMENT IN THE NEAR AND MIDDLE EAST
38. Lebanon: Culture and Crisis, by Gil Gunderson
39. Transforming Danger into Opportunity: Jordan and the Refugee Crisis of 1990, by Emad
Mruwat, Yaser Adwan, and Robert Cunningham

PART V TERRORISM AND CRISIS/EMERGENCY MANAGEMENT
40. Managing Terrorism as an Environmental Hazard, by William Lee Waugh, Jr.
41. Planning for Weapons of Mass Destruction/Nuclear, Biological, and Chemical Agents: A
Local/Federal Partnership, by Frances E. Winslow

PART VI LONG-TERM STRATEGIC PLANS FOR PREVENTION OF AND
PREPAREDNESS FOR
CRISIS AND EMERGENCIES
42. Emergency Managers for the New Millennium, by Ellis M. Stanley, Sr., and William Lee
Waugh, Jr.
43. Coastal Hazard Mitigation in Florida, by Patricia M. Schapley and Lorena Schwartz
44. Planning for Prevention: Emergency Preparedness and Planning to Lessen the
Potential for Crisis, by Jack Pinkowski
45. Managing Refugee-Assistance Crises in the Twenty-First Century: The Intercultural
Communication Factor, by Peter Koehn and Phyllis Bo-Yuen Ngai

INDEX

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ABOUT THE EDITOR

ALI FARAZMAND is Professor of Public Administration, Florida Atlantic University, Fort
Lauderdale. The
author or editor of 18 books, including the Handbook of Bureaucracy and the Handbook of
Comparative
and Development Public Administration, Second Edition, as well as numerous journal articles
and book
chapters, he is a member of the American Society for Public Administration, the International
Studies
Association, the International Political Science Association, the American Political Science
Association,
the Eastern Regional Organization of Public Administration, and the Middle Eastern Studies
Association, among others, and founding editor-in-chief of Public Organization Review: A
Global Journal.
His research and writings include a multidimensional project on globalization and its
consequences for
governance, administration, and self-determination. Dr. Farazmand received the B.A. degree
(1971) in
business administration from the University of Tehran, Iran, and the M.S. degree (1978) in
educational
administration and supervision, the M.P.A. degree (1978) in public administration, and the
Ph.D. degree
(1982) in public administration from the Maxwell School of Citizenship and Public Affairs,
Syracuse
University, New York.

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2001, 814 pages. Order #DR799.
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