THE BINOMIAL BOOKSTORE

A service of

The Rothstein Catalog On Disaster Recovery

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Detailed Ordering Information

For your convenience, use the secure ordering system within our web-based catalog.

You may also print the Order Form and use the information below to fill out the form for fax or mail orders.

You can phone orders to us at 203.740.7444 or 1-888-ROTHSTEin (1-888.768.4783), business days between 8:00 AM and 6:00 PM US Eastern time. We recommend you phone us if you are placing a "rush" order and are concerned about delivery scheduling, pricing or product availability.

Availability and Pricing

  Rothstein Catalog On Disaster Recovery maintains most titles in our stock in inventory; over the past year, 96% of orders shipped within 24 hours. Please check with us if you have a particular concern or requirement about availability, pricing or shipping costs.

Pricing and availability are subject to change at any time.

Shipping and Handling Charges

A handling charge of $9.00 applies to each order shipped within the United States, US$25.00 to Canada.

Foreign Orders

Orders outside the United States must be prepaid, in U.S. dollars drawn on a U.S. bank. Credit card payments or wire transfers are accepted (contact us for instructions).

Standard shipping charge for all orders other than within the United States or Canada is 25% of the total merchandise ($25.00 minimum). Where possible, we may discount these charges although we do not guarantee this because of extra packaging, documentation, customs handling and base shipping costs to many countries.

Contact us at info@rothstein.com if you need an estimate of shipping cost. 

Customs duties, locally imposed taxes or import fees are always the responsibility of the purchaser.

Sales Tax

Sales tax is collected only for orders shipped within Connecticut. Please include applicable local sales tax.

If your organization is not subject to sales tax and you are located in Connecticut, please provide the appropriate exemption form or equivalent with your order.

Credit Card Orders

Credit card orders are accepted through our Secure web server, by telephone, mail or fax. We accept Discover Card, MasterCard, Visa or American Express. For established accounts, credit card orders may be sent via email, following the procedure detailed below.

Please include the account number, expiration date, precise name on the credit card, and credit card billing address if it is different than the shipping address.

Purchase Orders

Purchase orders will only be accepted from established accounts; or, from government agencies or Fortune 500 corporations within the United States.

Purchase orders will not be honored if there is an existing, past due balance. All orders outside the United States must be prepaid, with the exception of purchase orders from established accounts with prior authorization and clear payment history. Call, fax or email us for authorization.

Payment terms are net, thirty days; 1.5%/month late charge after 30 days..

Please be sure to identify the individual who is the recipient of the order, along with their postal address, fax number and email address so that we may communicate about the order as well as keep them informed of new products and special offers. This may be different from billing or shipping addresses.

Ordering by E-Mail

E-mail orders will be accepted only from established accounts. We do not recommend including credit card information in any E-mail messages; the messages may be viewed or intercepted by an unauthorized party and Rothstein Associates Inc. is not liable for any resulting loss or expense.

If you wish to order by e-mail, include all of the relevant information contained in the order form. Submit the credit card information by fax, or phone. You may also use our Secure server for transmission of credit card information along with your order.

Our E-mail address is: info@rothstein.com

"Rush" Orders

"Rush" priority service is available for an additional charge of fifteen percent of the total merchandise ordered, US$25.00 minimum. As practical, processing and shipment of your order will be expedited and it will be sent the fastest method practical (typically Airborne Express). If you provide an email address, we will inform you of the airbill number.

Street address (not PO Box) and phone number are required for Rush orders.

Alternately, you may provide your own Federal Express, Airborne Express or DHL billing information. Expedited order processing is available for a flat fee of US $15.00. Be sure to provide specific shipping instructions if you elect this option.

Shipping

Most other orders are shipped from our warehouse within two business days although you should allow up to four weeks for delivery. We normally ship U.S. orders via U.S. Postal Service Priority Mail, or Federal Express.

A few products are drop-shipped directly from the publisher or manufacturer. In the event of a backordered item, we will notify you if there is likely to be a significant delay. It is important that you provide a method to contact you (fax, email, voice phone number).

Shipping Address

Please provide your full street address. We generally cannot ship to post office boxes. Additional handling charges may be incurred if a street address is not provided.

Contact Information

Provide your fax, phone and/or email address so that we may quickly contact you in the event we need to communicate about your order.

Feel free to provide us with names, postal addresses, email addresses and fax numbers for anyone interested in being added to our mailing list.

Return Policy

If for ANY reason you are dissatisfied with any product, unused and undamaged merchandise in saleable condition may be returned for refund or credit within thirty days of receipt.  Special Order items are not returnable.  Software products (except Special Order) are returnable only if the seal is unbroken.

Returns may be subject to a restocking charge of 15%.

Please check with us BEFORE returning any product for a return authorization (RMA) number; otherwise we cannot guarantee your account will be correctly or promptly credited. Please let us know in what way the product was unsatisfactory.

Quantity Pricing and Enterprise/Site Licensing

Quantity discounts are available on many products. In general, quantity discounts for most books and videos began at five units of one item purchased, or at three units on some items over $150.Call, fax, e-mail or write for a quotation.

Wholesale pricing is also available on many products

For many of our software products we offer, multi-user, site and enterprise pricing. Let us know your specific requirement and we would be pleased to provide a quotation.

Course Adoptions and Review Copies

Contact us at info@rothstein.com with your specific requirements for titles being considered for course adoption.

Federal Tax Information

Rothstein Associates Inc. Federal tax identification number is 13-3352395. We are exempt from backup withholding.

We are a small business, woman-owned business enterprise (WBE), incorporated in New York State.

Privacy Policy

Our Privacy Policy is as follows:

We will treat your information with the same respect and concern we would expect to be treated ourselves.

We may initiate limited communications with you about information we believe would be of interest to you (either directly or through a third party under our control). We promise to limit these communications in frequency and content, and not to make a nuisance of ourselves. On request, we will immediately remove you from our distribution. 

THE BINOMIAL BOOKSTORE

A Service of

THE ROTHSTEIN CATALOG ON DISASTER RECOVERY

Rothstein Associates Inc.

4 Arapaho Road

Brookfield, CT  06804-3104 USA

Fax       203-740-7401

Voice     203-740-7444

E-mail    info@rothstein.com

Last Modified: 5th Jan 2009