Business Continuity Newsletter
Disaster Recovery Planning - Business Continuity Planning
Software, Consulting and Training
Binomial International
Keeping businesses in business since 1980
23 April 2014 Site Français

Example Company Pandemic Preparedness Plan

A good pandemic plan should incorporate:

  • activities to monitor the current risk of a pandemic due to avian (bird) flu, swine flu, or other infectious diseases,
  • actions to take prior to an epidemic to reduce the probability and impact of a pandemic (including staff awareness campaigns and altered working arrangements),
  • actions to take during an epidemic to continue operations with reduced staffing, and with constraints imposed by government regulation, and legitimate staff and supplier concerns about infection.
  • actions to take after an epidemic has subsided to resume normal or near-normal operations.

Corporate Pandemic Plan Table of Contents

This is the comprehensive table of contents for a typical corporate plan produced by PlanBuilder for Pandemics. It contains 474 pages. Most organizations will not need all these sections.

For plans for other types or organizations or institutions, see Other Example Pandemic Plans.

Executive Summary

Many people will avoid reading a plan until the last minute. The executive summary module ensures allows people to obtain a quick overview of the plan without reading the details.

  1  INTRODUCTION
  2  THINGS TO KNOW
  3  SCENARIO
  4  OBJECTIVE

Quick Reference

When the pandemic alert state changes, the first question people will ask is What do I do now?.

This module helps them find the answer quickly.

  1  OBJECTIVE OF THIS MODULE
  2  WHERE TO FIND IT

Foundation

For those unfamiliar with the methods used in developing a pandemic plan, this module provides information on the rationale and methodology used in developing the plan.

  1  DISCLAIMER
  2  INTRODUCTION
  3  HOUSEKEEPING
  3.1  Prologue
  3.2  Confidentiality Statement
  3.3  Pandemic Defined
  3.4  Project Scope
  3.5  Objectives
  3.6  Scope Of The Pandemic Plan
  3.7  Policy Statement
  3.8  Defined Scenario
  3.9  Manual Organization
  3.10 Manual Distribution
  3.11 Manual Reclamation
  3.12 Plan Revision Date
  3.13 Declaration Initiatives
  3.14 Project Background
  3.15 Team Concept
  4  INTRODUCTION TO EMERGENCY PLANNING
  4.1  Terms
  4.2  Introduction To Response Planning
  4.2.1  Prevention
  4.2.2  Response
  4.2.3  Resumption
  4.2.4  Recovery
  4.2.5  Restoration
  4.2.6  Plan Scope
  4.2.7  Crisis Management
  4.2.8  Insurance
  4.2.9  Purpose Of The Plan
  5  INTRODUCTION TO PANDEMICS
  5.1  An Influenza Pandemic
  5.2  Human Influenza And Animal Influenza
  5.3  Pandemic Planning Assumptions
  5.4  How Bad Can It Be ?
  5.5  Seasonal And Pandemic Influenza And Their Treatments
  5.5.1  Vaccines
  5.5.2  How Pandemics Develop
  5.5.3  Scenario
  5.5.4  Objective
  5.5.5  Business Continuity Strategy
  5.5.6  Limitations Of This Plan
  5.5.7  Background
  5.5.8  Powers Of Government
  5.5.9  Declaration Of A National Emergency
  5.5.10 Pandemic Influenza Characteristics
  6  ESTIMATED PANDEMIC INFLUENZA IMPACT ON (YOUR COMPANY)
  7  THE PLANNING PROCESS
  8  MAINTAINING CRITICAL SERVICE DELIVERY DURING A PANDEMIC
  9  (YOUR COMPANY)PANDEMIC INFLUENZA BUSINESS CONTINUITY STRATEGY
  10  PURPOSE OF PANDEMIC PLANNING

Preparation

Although some people express a high degree of fatalism about pandemics, in fact there are many steps that a responsible company can take to prepare for a possible epidemic which will reduce the risk of infection, minimize the danger to staff, and reduce disruption to the organization's operations during a pandemic. This module addresses these preparedness issues.

  1  DESCRIPTION OF THIS STAGE
  2  TRIGGER TO ACTIVATE THIS STAGE
  3  PLANNING ASSUMPTIONS
  4  PREPARATION TASKS
  4.1  Roles And Responsibilities
  4.2  Designation Of Pandemic Oversight
  4.3  Continue Liaison Activities
  4.4  Possible Cessation Of Services
  4.5  Determine Critical Service Levels
  4.6  Human Resource Issues
  4.6.1  Collective Agreements
  4.6.2  Keeping Communications Open and Frequent
  4.6.3  Psychological Counselling
  4.6.4  Risks to Employees
  4.6.5  Safeguarding Personal Information
  4.6.6  Risks to Employees: Possible Responses
  4.6.7  Absenteeism Policies
  4.6.8  Absenteeism Policies: Possible Responses
  4.6.9  Travel
  4.7  Supplies
  4.7.1  Inventory
  4.7.2  Communicate with Vendors for Replenishing Essential Supplies
  4.7.3  Human Pandemic Personal Protective Equipment
  4.7.4  Masks
  4.7.5  Individual Hand Cleansers
  4.7.6  Antiviral
  4.7.7  Protective Barriers
  4.7.8  Gloves
  4.7.9  Biohazard Waste Receptacles
  4.7.10 Occupational Health and Safety (OSH) Policy Considerations
  4.7.11 Financial Management Preparedness
  4.8  Communications
  4.8.1  Crisis Communications
  4.9  Facility Management Strategies
  4.9.1  Heating, Ventilation and Air Conditioning (HVAC) Cleaning
  4.9.2  Enable Additional Remote Access Capability
  4.9.3  Prepare Prevention and Control Measures
  4.10  Supply Chain
  4.10.1  Establish criteria and processes for resuming business as usual
  4.11  Additional Business Continuity Planning Considerations
  4.11.1  Implement a Company Wide Business Impact Analysis
  4.11.2  Identify Core Personnel and Skills
  4.11.3  Develop Skills Inventory
  4.11.4  Cross Training
  4.11.5  Identify Essential Support Systems
  4.11.6  Training and Plan Exercises

Prevention

This module concentrates on the steps that can be taken to prevent or reduce transmission of a virus or other disease in the workplace.

  1  DESCRIPTION OF THIS STAGE
  2  TRIGGER TO ACTIVATE THIS STAGE
  3  PREVENTION TASKS
  3.1  Roles And Responsibilities
  3.2  Assess And Confirm Required Response Level
  3.3  Communicate
  3.4  Activate Preliminary Control Measures
  3.4.1  Hygiene education
  3.4.2  Prepare for the deployment of PPE and other Supplies
  3.4.3  Implement Social Distancing training program
  3.4.4  Prepare to provide higher levels of work place cleaning
  3.4.5  Implement Travel advisories for travel to high risk areas
  3.4.6  Implement Increased Pandemic Situation monitoring
  3.4.7  Initiate Employee Sickness and Absenteeism Monitoring

Response

This module discusses the actions that should be taken when during the onset of a pandemic (WHO Pandemic Phases - Phase 6)

  1  DESCRIPTION OF THIS STAGE
  2  TRIGGER TO ACTIVATE THIS STAGE
  3  RESPONSE TASKS
  3.1  Roles And Responsibilities
  3.2  Assess And Confirm Required Response Level
  3.3  Activate Emergency Communications Plan
  3.4  Communicate
  3.5  Activate Control Measures
  3.5.1  Implement Business Travel Restrictions
  3.5.2  Restrict Workplace Entry of People with Influenza Symptoms
  3.5.3  What are the Differences between Influenza and a Common Cold?
  3.5.4  Workplace Cleaning
  3.5.5  Increase Social Distancing
  3.5.6  Deploy Personal Protection Materials
  3.5.7  Workplace Illness Monitoring and Control
  3.5.8  Isolation and Quarantine
  3.5.9  Contact Tracing and Management

Recovery

This module discusses the actions that should be taken when a pandemic is subsiding to recover normal operations.

  1  DESCRIPTION OF THIS STAGE
  2  TRIGGER TO ACTIVATE THIS STAGE
  3  RESPONSE AND RECOVERY TASKS
  3.1  Establish Criteria And Processes For Returning To Normal Business Levels
  3.2  Communication
  3.3  Manage The Return To Business As Usual Process
  3.4  Conduct A Full De-Briefing Process

Team Tasks

To effectively manage pandemic planning and company operations during a pandemic, it is desirable to split staff into teams.

This module suggests a very complete set of teams and identifies what the team needs to do during the period leading up to, during, and after a pandemic.

Many of the teams here can be merged with existing business continuity teams (if your organization has a business continuity plan) or, if you have a smaller organization, merged with each other.

  1	MANAGEMENT TEAMS

  1.1  SENIOR MANAGEMENT TEAM
  1.1.1   Responsibilities
  1.1.2   Challenges
  1.1.3   Team Members
  1.1.4   Monthly Review
  1.1.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  1.1.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  1.1.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  1.1.8   Tasks: (Return to Normal) Recovery Period
  1.1.9   Requirements
  1.1.10	Assumptions
  1.1.11	Dependencies
  1.1.12	Other Information

  1.2  (YOUR COMPANY) EMERGENCY COMMAND TEAM
  1.2.1   Responsibilities
  1.2.2   Challenges
  1.2.3   Team Members
  1.2.4   Monthly Review
  1.2.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  1.2.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  1.2.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  1.2.8   Tasks: (Return to Normal) Recovery Period
  1.2.9   Requirements
  1.2.10	Assumptions
  1.2.11	Dependencies
  1.2.12	Other Information

  1.3  PANDEMIC STEERING COMMITTEE
  1.3.1   Responsibilities
  1.3.2   Challenges
  1.3.3   Team Members
  1.3.4   Monthly Review
  1.3.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  1.3.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  1.3.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  1.3.8   Tasks: (Return to Normal) Recovery Period
  1.3.9   Requirements
  1.3.10	Assumptions
  1.3.11	Dependencies
  1.3.12	Other Information

  1.4  PANDEMIC OPERATIONS TEAM
  1.4.1   Responsibilities
  1.4.2   Challenges
  1.4.3   Team Members
  1.4.4   Monthly Review
  1.4.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  1.4.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  1.4.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  1.4.8   Tasks: (Return to Normal) Recovery Period
  1.4.9   Requirements
  1.4.10  Assumptions
  1.4.11  Dependencies
  1.4.12  Other Information

  2  COMMUNICATIONS TEAMS

  2.1  COMMUNICATIONS TEAM
  2.1.1   Responsibilities
  2.1.2   Challenges
  2.1.3   Team Members
  2.1.4   Monthly Review
  2.1.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  2.1.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  2.1.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  2.1.8   Tasks: (Return to Normal) Recovery Period
  2.1.9   Requirements
  2.1.10	Assumptions
  2.1.11	Dependencies
  2.1.12	Other Information

  2.2  WEBSITE TEAM
  2.2.1   Responsibilities
  2.2.2   Challenges
  2.2.3   Team Members
  2.2.4   Monthly Review
  2.2.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  2.2.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  2.2.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  2.2.8   Tasks: (Return to Normal) Recovery Period
  2.2.9   Requirements
  2.2.10	Assumptions
  2.2.11	Dependencies
  2.2.12	Other Information

  3  PANDEMIC SUPPORT TEAMS

  3.1  ALERT INFORMATION TEAM
  3.1.1   Responsibilities
  3.1.2   Challenges
  3.1.3   Team Members
  3.1.4   Monthly Review
  3.1.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  3.1.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  3.1.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  3.1.8   Tasks: (Return to Normal) Recovery Period
  3.1.9   Requirements
  3.1.10	Assumptions
  3.1.11	Dependencies
  3.1.12	Other Information

  3.2  LIAISON TEAM
  3.2.1   Responsibilities
  3.2.2   Challenges
  3.2.3   Team Members
  3.2.4   Monthly Review
  3.2.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  3.2.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  3.2.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  3.2.8   Tasks: (Return to Normal) Recovery Period
  3.2.9   Requirements
  3.2.10	Assumptions
  3.2.11	Dependencies
  3.2.12	Other Information

  3.3  HUMAN RESOURCES TEAM
  3.3.1   Responsibilities
  3.3.2   Challenges
  3.3.3   Team Members
  3.3.4   Monthly Review
  3.3.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  3.3.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  3.3.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  3.3.8   Tasks: (Return to Normal) Recovery Period
  3.3.9   Requirements
  3.3.10	Assumptions
  3.3.11	Dependencies
  3.3.12	Other Information

  3.4  LEGAL TEAM
  3.4.1   Responsibilities
  3.4.2   Challenges
  3.4.3   Team Members
  3.4.4   Monthly Review
  3.4.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  3.4.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  3.4.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  3.4.8   Tasks:(Return to Normal) Recovery Period
  3.4.9   Requirements
  3.4.10	Assumptions
  3.4.11	Dependencies
  3.4.12	Other Information

  3.5  LOGISTICS & SUPPLIES TEAM
  3.5.1   Responsibilities
  3.5.2   Challenges
  3.5.3   Team Members
  3.5.4   Monthly Review
  3.5.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  3.5.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  3.5.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  3.5.8   Tasks:(Return to Normal) Recovery Period
  3.5.9   Requirements
  3.5.10	Assumptions
  3.5.11	Dependencies
  3.5.12	Other Information

  3.6  IT COORDINATION TEAM
  3.6.1   Responsibilities
  3.6.2   Challenges
  3.6.3   Team Members
  3.6.4   Monthly Review
  3.6.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  3.6.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  3.6.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  3.6.8   Tasks: (Return to Normal) Recovery Period
  3.6.9   Requirements
  3.6.10	Assumptions
  3.6.11	Dependencies
  3.6.12	Other Information

  3.7  PHYSICAL SECURITY TEAM
  3.7.1   Responsibilities
  3.7.2   Challenges
  3.7.3   Team Members
  3.7.4   Monthly Review
  3.7.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  3.7.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  3.7.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  3.7.8   Tasks: (Return to Normal) Recovery Period
  3.7.9   Requirements
  3.7.10	Assumptions
  3.7.11	Dependencies
  3.7.12	Other Information

  3.8  PLAN DEVELOPMENT TEAM
  3.8.1   Responsibilities
  3.8.2   Challenges
  3.8.3   Team Members
  3.8.4   Monthly Review
  3.8.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  3.8.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  3.8.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  3.8.8   Tasks: (Return to Normal) Recovery Period
  3.8.9   Requirements
  3.8.10	Assumptions
  3.8.11	Dependencies
  3.8.12	Other Information

  3.9  EXERCISE MANAGEMENT TEAM
  3.9.1   Responsibilities
  3.9.2   Challenges
  3.9.3   Team Members
  3.9.4   Monthly Review
  3.9.5   Tasks: (WHO Stages 1-3) Pre-Pandemic Period
  3.9.6   Tasks: (WHO Stages 4-5) Pandemic Imminent Period
  3.9.7   Tasks: (WHO Stage  6  ) Full Pandemic Period
  3.9.8   Tasks: (Return to Normal) Recovery Period
  3.9.9   Requirements
  3.9.10	Assumptions
  3.9.11	Dependencies
  3.9.12	Other Information













Recurring Tasks

To ensure that a plan is up to date, meets the organization's needs, and that the can be carried out efficiently by the personnel concerned, it is important that the plan is properly maintained, staff are given suitable training, and that parts of the plan are regularly tested.

This module discusses these requirements.


  1  TRAINING
  1.1  General
  1.2  Who Should Be Trained
  1.3  Recommended Functional Training
  1.4  Training Phases
  1.5  Response Procedures Training
  1.6  Primary Procedures For Emergency Response
  2  TESTING
  2.1  General
  2.2  Emergency Drills
  2.3  Exercises
  2.4  Scope Of The Exercise
  2.5  Exercise Frequency
  2.6  Exercise Responsibility
  2.7  Data Collection
  2.8  Test Suggestions
  3  MAINTENANCE
  3.1  Purpose
  3.2  Maintenance Reasons
  3.3  Maintenance Reports
  3.4  Maintenance Schedule
  3.5  Maintenance Log
  4  AUDITING
  4.1  Auditing Pandemic Plans
  4.2  Copies Of The Plan
  4.3  Staff Training Awareness
  4.4  Off-Site Storage
  4.5  Interdependencies
  4.6  Emergency Response &Amp; Recovery
  4.7  Testing & Exercises
  4.8  Maintenance Of The Plan
  4.9  Does The Plan Make Sense ?

Appendices

The appendices module provides forms and checklists for use in implementing the plan.

  1  RESPONSE STAGE CHECKLISTS
  1.1  Response Stage 1: Prepare Checklist
  1.2  Response Stage 2: Prevent Checklist
  1.3  Response Stage 3: Respond Checklist
  1.4  Response Stage 4: Recover And Return Checklist
  2  CRITICAL SERVICES LIST
  3  SAMPLE ILLNESS ASSESSMENT FORMS
  3.1  Suspected Influenza Case At Work
  3.2  Influenza Contact List
  3.3  Notification Form: Suspected Influenza Case At Work
  4  COMPARISON OF COMMON COLD AND INFLUENZA SYMPTOMS
  5  SUMMARY OF HOW TO STAY HEALTHY DURING THE PANDEMIC FLU
  6  SAMPLE PERSONAL HYGIENE NOTICES
  7  SUMMARY OF INFLUENZA PROTECTION MEASURES

Resources

There is a lot of conflicting and inaccurate information available on the internet.

This module lists the more reliable sources of information for planning for pandemics.

  1  WHERE TO FIND MORE INFORMATION - USA
  1.1  Federal
  1.2  State Agencies
  1.3  Travel Advisories
  2  WHERE TO FIND MORE INFORMATION - CANADA
  2.1  Canada - Federal
  2.2  Provincial and Territorial
  2.2.1  Emergency Management Organizations (EMOs)
  2.2.2  Other Provincial and Territorial Contacts
  2.3  Travel Advisories
  3  WHERE TO FIND MORE INFORMATION - UK
  3.3  Travel Advisories
  4  WHERE TO FIND MORE INFORMATION - AUSTRALIA
  4.1  Commonwealth
  4.2  Australian Influenza Phases
  4.2  States and Territories
  4.3  Travel Advisories
  5  WHERE TO FIND MORE INFORMATION - NEW ZEALAND
  5.1  National
  5.2  Travel Advisories
  6  SEVERAL NATIONAL PLANS
  7  WHERE TO FIND MORE INFORMATION - INTERNATIONAL
  8  LIST OF REFERENCE DOCUMENTS
  9  ASSOCIATIONS
  10 EMERGENCY MANAGEMENT SITES
  11 PUBLICATIONS OF INTEREST
  12 MORE LINKS
  13 LINK TO BINOMIAL WEBSITE RESOURCES

Glossary

  1  INTRODUCTION
  2  TERMS

Additional Material

There are some things that everyone know about pandemics which don't fit elsewhere into the plan. They are presented in this module.

  1  THINGS TO KNOW
  1.1  KEY FACTS ON PANDEMIC INFLUENZA
  1.2  TEN THINGS YOU NEED TO KNOW ABOUT PANDEMIC FLU
  1.3  AVIAN INFLUENZA (BIRD FLU) AND AVIAN INFLUENZA A (H5N1) VIRUS
  1.4  TEN STEPS YOUR BUSINESS CAN TAKE
  2  FINANCIAL CONSIDERATIONS
  2.1  RISK AND INSURANCE
  2.2  INVESTING IN PANDEMIC PREPAREDNESS
  2.3  PANDEMIC PREPAREDNESS AS A COMPETITIVE ADVANTAGE
  3  LEGAL RISKS

Preparing Your Plan

This is potentially a lot of information for you to create and maintain. It's far easier and more cost-effective to start with a product, such as our comprehensive PlanBuilder for Pandemics, which will both enable you to get your plan up and running quickly and make it easier for you to maintain your plan.

The product pricing compares well with the do-it-yourself alternative. Why not request an request an evaluation copy and get started on your plan right away?