Support Request

Please answer the questions below to request technical support.

Note. Phoenix is now being sold and supported by our Technology Partner,
KingsBridge Systems Inc. For Phoenix sales, support and current price information please refer to their website for support information.

1. Software and Windows Version Information

The Software version information can be obtained from the Help/About menu item. Windows version information can be obtained from the System application on your Windows Control Panel.

Software Version:
Build Number:
Windows Version:	Service Pack:

2. Nature of the Problem

Please describe the nature of the problem. The better the description, the quicker we will be able to resolve your support request.

One Line Summary:
When I Do This:
This Happens:
I Expected This:

3. Support Contract Information

Please tick the box if you have a current support contract .

4. Your Contact Information

First Name:
Last Name:
Email:
Title:
Company:
Mailing Address:
City:
State or Province:
Zip or Post Code:
Country:
Telephone:
Fax:

3. Comments or Special Requests

Comments:

You will receive an email confirming your support request containing a request number. Please include this number in the subject line of any emails regarding this support request.