Business Continuity Newsletter
Disaster Recovery Planning - Business Continuity Planning
Software, Consulting and Training
Binomial International
Keeping businesses in business since 1980
20 January 2017 Site Français

Support Request

Before you request technical support, please check whether there is already a solution to your problem in the appropriate Frequently Asked Questions (F.A.Q) list:

Please answer the questions below to request technical support.

1. Software and Windows Version Information

The Software version information can be obtained from the Help/About menu item. Windows version information can be obtained from the System application on your Windows Control Panel.

Windows Version: 32bit 64bit
Service Pack:
Microsoft Word/Office Version:

2. Nature of the Problem

Please describe the nature of the problem. The better the description, the quicker we will be able to resolve your support request.

One Line Summary:
When I Do This:
This Happens:
I Expected This:

3. Support Contract Information

If you have a licensed copy, please enter your license key below:
(see your program's Help About or Help License Information menu item).

4. Your Contact Information

Your name, company name, email address, and phone number are required so that we can contact you.

First Name:
Last Name:
Mailing Address:
State or Province:
Zip or Post Code:

3. Other Information


You will receive an email confirming your support request containing a request number. Please include this number in the subject line of any emails regarding this support request.